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Retailers are pushing hard to achieve a ‘frictionless’ customer experience – but in too many cases, the emphasis is on the initial interaction with the rest of the experience woefully inadequate. What is the point of embracing seamless click-through options on Pinterest or Facebook, when the delivery experience is flawed? Or investing heavily in a frictionless in-store experience that leverages ‘pick and go’ technology to avoid queues yet offering no easy way to return goods
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Someone once said “Insanity is doing the same thing over and over again and expecting different results” and yet doing the same thing over and over again is exactly what some drivers do in their Driver CPC training. Despite every driver having to do compulsory driver training, the performance of the fleet in terms of risk doesn’t improve
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Camera Telematics, the leaders in-vehicle camera technology enabling fleet operators to achieve the highest standards of risk management strategies, hasd launched its enhanced Street Angel on-board video evidence data recorder
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Following successful trials of a Hultsteins’ on-board electric generator, Buffaload Logistics have committed to fit the system to all of their tractor units, thereby eliminating diesel consumption and harmful emissions from their entire temperature-controlled trailer fleet
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r2c Online, the industry leading fleet and workshop management platform, has launched Stock, a brand-new digital stock management tool
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Peter Green Chilled, one of the UK’s leading temperature-controlled logistics operators, reports significant time savings and improved stock monitoring since completing a 9-month trial of a new cross-docking app from Mandata
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With so much to do to keep transport and haulage businesses running smoothly, fleet owners have precious little time for shopping around and ordering products from many different suppliers
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Paragon Software Systems has introduced a zoning tool in the latest version of its routing and scheduling software. Using Zone Editor, transport operations will now be able to further streamline planning processes by automatically factoring in geographic restrictions such as Low Emission Zones
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Following the launch of the landmark European Green Deal, FTA Ireland (FTAI)’s annual Transport Manager Seminar will provide representatives from the logistics industry with guidance on sustainable transport operations
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Marshall Fleet Solutions operates in excess of 200 mobile service vehicles, covering transport refrigeration, tail lift servicing and fleet management and, as part of its ongoing customer service development programme, the Cambridge based company has launched ‘MFS Engineer 2020’, an engineer-centric programme that focusses on the skills, performance and equipment used by its nationwide team of service engineers
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With the next phase of consultation for the Lower Thames Crossing launching today (29 January 2020), the Freight Transport Association (FTA )is urging government to address the lack of facilities for drivers along the proposed route
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The Freight Transport Association (FTA) is calling on the government to take measures to improve the safety of smart motorways, following a report by BBC Panorama,which raises concerns about the safety of smart motorways
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