VisionTrack has extended its engineering and technical services capabilities with the appointment of Dean Leonard. He joins the video telematics specialist as Technical Services Manager and will work closely with customers, partners and internal teams to enhance its technical support and vehicle installation operations. Dean brings a wealth of engineering experience to the role, with specific expertise in remote vehicle diagnostics and integrated IoT solutions for both end-users and OEMs. He has worked extensively within the fleet and video telematics sector including 10 years as Technical Engineering Director at Traffilog. During this time, he played a key role in building the company into a leading telematics solutions provider for the auto manufacture, insurance, SVR and fleet management industries.
Moving forward, Dean will be responsible for VisionTrack’s technical training programmes for both staff and partners, including the development of product and installation collateral across the entire product range. He will also be tasked with reviewing technical support processes and performance to identify areas of improvement and drive automation.
Simon Marsh, Managing Director of VisionTrack commented: “We are committed to delivering the highest levels of technical support, so it is essential for us to recruit the best people to help deliver on this promise to partners and customers. We would like to welcome Dean to the VisionTrack team and look forward to him using his extensive industry knowledge and engineering expertise to make a significant contribution to the business.”